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Arun District Council support

This page provides an overview of the home energy support schemes and services that Arun District Council residents can access.


Home Energy Support

Arun District Council Home Visiting Energy Support Service

A friendly, knowledgeable home energy advice service for Arun residents living in a fuel poor home, worried about their energy bills, or keeping warm at home. It offers practical advice and support, tips on saving money at home, applying for insulation, heating and low carbon grants, energy bill discounts and other grants to support with keeping warm and well at home.

CALL: 01903 737755



Webchat service:

Live web chat hours
Monday, Tuesday and Thursday 9am to 5pm
Friday 9am to 4.30pm
Wednesday 11am to 5pm
Our automated service is available at all other times.

For further information visit Arun District Council Energy Efficiency web pages external link icon



West Sussex Citizens Advice Home Energy Telephone Service

Arun residents can get FREE tailor-made home energy advice from the West Sussex Citizens Advice home energy telephone service. The telephone service is provided by Arun and Chichester Citizens Advice but covers all West Sussex. They can help with:

  • Checking you are on the best tariff and look at ways to save you money
  • Information on Local and National schemes to help keep you warm and well at home
  • Helping you find funding for further energy saving and heating measures
  • Support with energy and other household debts
  • Signpost you to other relevant community services and schemes, and much more

Available to all housing tenures, owner occupied, private and socially rented homes.

To speak to one of their friendly advisors:

CALL: 0800 145 6879 (Monday to Friday 10am- 4pm)

Email: energy@arunchichestercab.org.uk

You can find out more and apply at: Citizens Advice West Sussex Energy Advice Service



Residents living on a low income or vulnerable to the cold may also be eligible for a free home energy visit. You could benefit from tailor made energy saving advice in your home and you could have FREE simple energy saving measures such as LED’s and draught proofing fitted.

LEAP is available to all housing tenures, Owner occupied, private and socially rented homes.

As part of your LEAP visits you could access additional community schemes including:

  • HEART – replacement white good scheme – Apply through the LEAP services
  • Boiler Scheme – provides emergency response assistance to owner occupied qualifying households to repair or replace broken or condemned boilers. Apply through the LEAP services. Funding is limited and may be withdrawn once the scheme has created capacity.

Call: 0800 060 7567



Visit the LEAP webpage for the most up to date information.



Call: 0800 060 7567

Email: support@applyforleap.org.uk


Visit the LEAP webpage for the most up to date information.


Age UK West Sussex Brighton and Hove

  • Available across West Sussex
  • Information and Advice line
  • Welfare benefit and money advice
  • Offers impartial local information and advice on a range of topics including money and housing advice
  • For the over 50’s

Clients can call: 0800 019 1310

Monday – Friday 10am – 2pm

Energy Efficiency Schemes

For further information visit the West Sussex Grants and Schemes page of the website.


Housing repairs and heating grants

Heating grants

Discretionary Safe Suitable and Warm Homes Grant: Applicants must be on a low income and have a health condition, with a broken heating system. This scheme is subject to a financial means test to determine eligibility. Contact 01903 737743 to find out more.

Arun do not offer any housing repair assistance loans grant at this time.

For the most up to date information on Arun’s schemes and other support for private sector housing visit Arun District Council’s energy efficiency web page.

For social housing information visit Arun District Council’s Housing web page or call 01903 737500.

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